Refund Policy

Last updated: April 12, 2026

Cryptocurrency Payments Are Final

Because BlastSignals accepts only cryptocurrency and crypto transactions are irreversible by nature, all subscription payments are final and non-refundable, with the limited exceptions below.

When We Will Issue a Refund

We will consider a refund in the following cases:

• Duplicate payment: you accidentally paid twice for the same subscription period. Refunded in full.
• Overpayment: you sent more crypto than the invoiced amount. The excess will be refunded to the sending wallet.
• Service failure: our Service is unavailable for more than 7 consecutive days due to our fault. Pro-rated refund for the outage period.
• Fraudulent charge: you can prove the payment was made without your consent. Subject to investigation.

When We Will NOT Issue a Refund

• You changed your mind after subscribing.
• You did not read the Terms of Service before subscribing.
• A signal did not perform as you hoped. Trading outcomes are your responsibility.
• You stopped using the Service but didn't cancel the renewal.
• Market volatility caused the crypto value of your payment to change between invoice and confirmation.

How to Request a Refund

Email support@blastsignals.com within 7 days of the payment with:

• The transaction hash / payment ID.
• The wallet address used.
• A clear description of the issue.

We aim to review all refund requests within 5 business days. Approved refunds are sent back to the originating wallet in the same cryptocurrency.

Cancelling a Subscription

You can cancel your subscription at any time from your account dashboard. Cancellation stops future renewals but does not trigger a refund for the current billing period. You will retain Premium access until the current period ends.

Contact

For refund-related questions: support@blastsignals.com